Refund & Return Policy
At Wellspring & Wild, each item is handcrafted with care, intention, and a whole lot of homestead heart. Because most of our goods are made to order or personal in nature, we ask for your understanding with the following policy:
❌ All Sales Are Final
Due to the handmade and often perishable or custom nature of our products (such as herbal remedies, elderberry syrup kits, crocheted goods, and more), we do not accept returns, refunds, or exchanges at this time.
🛠️ Damaged or Incorrect Items
If your order arrives damaged or isn’t quite right:
Please contact us within 3 days of delivery
Send a photo and brief description of the issue to wellspringandwild@gmail.com
We’ll do our best to make it right — whether that means a replacement or another reasonable solution
📦 Local Pickup & Handmade Variations
We offer porch pickup in Middle Valley, TN. Since many items are made to order, variations in size, color, or texture are part of the charm of handmade goods — and not considered defects.
📬 Questions?
If you have questions before ordering, feel free to reach out. We’re happy to help you make the right choice the first time!
👉 Email: wellspringandwild@gmail.com
👉 Contact Us